Friday, April 26, 2019
Recruitment, selection and deployment of human resources Case Study - 2
Recruitment, selection and deployment of human resources - part Study ExampleCare should be taken to make these appraisal systems time bound, reliable, factual and uniform across all outlets.2. Certainly, it is appropriate to modify the current rating systems in some of the stores. As these stores prepare a geographic element ingrained in their structure to cater to geographic client needs, customer satisfaction needs to find a pivotal place and scope in these rating systems. Besides, spot taking into consideration some practical concerns like practicality and economic viability, the rating systems in these stores need to be made more frequent rather than being annual or semi-annual. The rating system alike needs to be made consistent across most of the stores to assure their accuracy and reliability.3. One indigenous performance measurement and determination criteria I would suggest to the management would be Job Result, focusing on the measurable results of the jobs performed by varied employees like sales volume, quality and quantity of work done, etc. I would also suggest rating employees in consonance with their job behavior, like the amount of consideration and sedulousness shown with customers. These particular stores strongly need to have a strong customer satisfaction
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